FAQ
Frequently Asked Questions for Wholesale Pearl Buyers
Frequently Asked Questions
What is the Minimum Order Quantity (MOQ)?
MOQ depends on the product, but we aim to accommodate small and bulk orders. Contact us for specific product requirements.
Can I request samples?
Yes, samples are available, with applicable fees and shipping charges. Perfect for checking quality before larger orders.
What payment methods do you accept?
We accept T/T, PayPal, Western Union, and major credit cards. Flexible options make transactions easy.
How long is your lead time?
Production takes 2–4 days. Shipping typically takes 3–10 days via trusted couriers like DHL, UPS, or FedEx.
What kind of warranty do you provide?
All our products come with a 1-year warranty for quality assurance and peace of mind.
Do you offer customisation?
Yes, OEM services are available for bespoke designs and branded packaging. Let us know your specific needs.
What packaging options are available?
Our pearls are packed in protective PP bags. Customised packaging options are available for branding purposes.
Can you handle large-scale orders?
Absolutely. We specialise in bulk orders and have the capacity to fulfil high-volume requirements efficiently.
How do I track my shipment?
Once your order ships, we’ll provide a tracking number for real-time updates on delivery status.